Shipping Policy
1.Standard Shipping:
Exploring the unexpected Fashion
- Estimated delivery within 5-7 business days.
- Cost is calculated based on the order total and delivery location.
Expedited Shipping:
- Estimated delivery within 2-3 business days.
- Rates vary based on order total and delivery location.
Overnight Shipping:
- Guaranteed delivery within 1-2 business days.
- Rates are determined based on order total and delivery location.
Same Day Shipping:
- For the selected cities we will deliver our product on the same day under condition that a user places an order prior 13:00 O’clock.
Automatic Shipping Method Assignment:
- To streamline the shipping process and enhance efficiency for our customers, our system automatically assigns the most suitable shipping method based on various factors. These factors include the delivery location, shipping preferences, package weight, and other relevant criteria. The goal is to optimize delivery speed, cost, and service quality for each order.
- The automated assignment of shipping methods ensures that you receive the best shipping option available for your specific location and requirements. Rest assured, our system takes into account the various variables involved to provide you with a seamless and convenient shipping experience.
2. Shipping Rates
Shipping rates are calculated during the checkout process and are based on the selected shipping method, delivery location, and the total weight of the package. The exact shipping cost will be presented to you before completing your purchase.
3. Order Processing Time
All orders are processed within 0-2 business days, excluding weekends and holidays. Once your order is processed and shipped, you will receive a confirmation email containing tracking information to monitor the progress of your package.
4. Shipping Destinations
Currently, we ship to addresses within the India. For international orders, please contact our customer support team at aloftaurahelpdesk@gmail.com to inquire about international shipping availability and associated rates.
5. Tracking Your Order
Upon shipment, a tracking number will be provided through email, allowing you to track and trace the status of your package. Please allow up to 24 hours for the tracking information to be updated.
6. Delayed or Missing Shipments
In the unfortunate event of a delayed or lost shipment, please reach out to our dedicated customer support team at aloftaurahelpdesk@gmail.com. We will work diligently with the shipping carrier to investigate the issue and keep you informed throughout the resolution process.
7. Shipping Address Accuracy
It's crucial to provide accurate and complete shipping information to ensure timely and successful delivery. Double-check your shipping details during the checkout process to prevent any delays or complications in receiving your order.
8. Shipping Holidays
Our shipping carriers observe standard holidays and might not operate on such days. Please consider these holidays when estimating delivery times.
9. Returns Due to Shipping Issues
If your order is returned to us due to an incorrect or undeliverable address, additional shipping charges may apply to reship your order. We strongly recommend reviewing and verifying your shipping details to facilitate a smooth delivery process.
10. Delivery Time
Delivery times may vary based on the chosen shipping method and the destination. Please refer to the estimated delivery times provided during the checkout process for a more accurate estimate.
